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Why We Do It
Attention span is today’s most valuable currency. Every human achievement starts with someone paying attention. Customers purchase, because they pay attention. Attention can also be very fragile. It is sought after, competed over, hard to get, easy to lose, tricky to reward — and skeptical when disrespected or manipulated.
When focused on you, it cannot simultaneously be fulfilling its potential elsewhere.
So the world needs companies who hold as their core value, a commitment to do right by their customers. Companies who are always seeking to improve. Companies who honor and respect every moment they have the attention of their customers.
CUBE’s mission is to make the software these companies need to succeed.
To date, companies using CUBE software have:
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captured orders from customers while waiting on hold
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turned waiting room time into engagement, actionable data and customer needs discovery
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captured feedback from waiting customers to understand their unique circumstances
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generally improved customer happiness and reduced stress in environments where human agents are not immediately available
This is only the beginning.
We are here to push the boundaries and to explore the full potential of customer interactions with like-minded companies.